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It may not seem evident all the time, as I’d like, but I really do place a high value on civility. With the recent blog posts about how certain people in the SEO industry are constantly being harrassed by other SEOs asking them to Digg a story, etc., I have to wonder if barbarism is getting a hold on some of us in this industry.

It’s not just people bugging Rebecca and other “names” in SEO for votes either. That’s simply the latest thing that I’ve read about that disgusts me…it’s the blatant attacks that are being put out there for the world to see in comments, it’s email threats, and it’s the incessant bickering that goes on in the blogosphere in which people seem to feel obligated to publicly choose sides on issues that may or may not even affect them personally.

It’s seriously annoying, and while some people have indeed built a reputation for themselves as being outspoken, majorly annoying, and, let’s be honest, pretty rude, it’s not something that we should aim for. Chances are, if you’re one of these people and you find yourself gaining fans online, it’s because they’re scared to death of you. While inspiring fear in others does have its place, and its rewards, in this case it’s something that’s mostly just embarrassing. Save the fear for someone who deserves it, like the teenagers who walk through your yard and set off fireworks after 11 pm.

I have a hard time saying no to people. Just ask all the guys I dated in high school. OK that’s a joke…god almighty. It’s been drilled into my head that having no manners is worse than having no money. If someone spills coffee all over me, I’ll be the one profusely apologizing for having been in the area and possibly having caused the accident. When someone says “we’ve got a serious problem on a site” I’m usually the one saying “I bet it was me!” just to spare everyone else the potential humiliation of taking ownership of the infinite loop. I’ll take on any mindless task that’s handed out anywhere, unless it involves singing, giving up lattes for charity, or going into a public restroom. This is quite problematic at times, as it means that I’m usually insanely overloaded with a massive variety of crap to do. This is not out of fear; it’s my inability to be intentionally impolite.

Our entire culture, and not just in this industry, is becoming less nice it seems. I’m not saying anything new, of course, as you can read and hear about this phenomenon everywhere. Celebrities drive drunk, authors and scientists make racist statements, people honk and flip you off on the highway if you have an “Obama for President” sticker. I just think that, with the type of people that I know in this field, it’s really a shame to see some of us acting like spoiled little brats. It’s really not ok to act like a jerk constantly. It’s fine to complain, and to rant about something that really bothers you, but when you force everyone around you to yield to your will, you’ve crossed the line. Get some class.

Emailing threats to people isn’t nice. Neither is posting comments where you lay out your plan for the site owner to meet with an unfortunate accident. These are pretty obviously nasty things. Some barbarisms don’t seem so obvious to people, though, so let me lay some out for you…

Bugging people for social media votes isn’t nice. By doing this, you’re potentially forcing someone to be the bad guy by saying no to you. If you can handle that, and handle it nicely, then ask away, but don’t harrass people. I can attest that it’s not only the big names in this field that this happens to, either, so don’t think that just because someone isn’t yet well-known, he or she is open to your manipulative ways. If you insist on bugging people for this type of thing, at least indulge in bribery in which something lovely and tangible will become the property of the Digger or Sphinner. A new pair of boots is my current suggestion, but lattes work fine too although they don’t hold up too well in the mail. Send a Starbucks card at least.

Writing entire articles about the stupidity of someone is slightly nasty. Entities are fine to criticize though. And actually, now that I think about it, it’s probably ok to write about Jason Calacanis as well since he seems to ask for it nonstop. Even so, if you’re going to do this, at least have a bit of class and use some good words that people have to look up. Don’t just say “this guy is an asshole and he sucks” or something that shows a lack of imagination. Channel your inner Oscar Wilde and come up with something that makes the target step back and wonder, at least for a few minutes, whether or not he is actually being insulted.

Closing your group to outsiders is not something that sends off friendly vibes. Yes, I know there are private parties at conferences for specific reasons, and that’s fine, but please don’t make these so public that everyone feels like crap for not being invited. In this same vein, if someone new comments on your blog and you’ve never heard of them, at least take the time to figure out who he or she is and respond. I’m not suggesting that you have to respond to every single comment, but try to respond to most of them. If people are taking the time to interact with you, the least you can do is give them the same respect. And I beg you, don’t insult the person because not everyone is as nice as Stephanie Weingart and you may end up feeling like total crap for overreacting.

So be nice(r) if it doesn’t tax you too greatly. There are a lot of impressionable newbies in this industry, and showing them that being nasty gets you somewhere is going to do nothing good for all of us in the long run.

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31st October 2007 | | Blogging, Uncategorized | by Julie Joyce.

comments icon Comments

  1. The various Social Media sites springing up are bringing yet more ways for the spammers to spam, and the manipulative to manipulate, or at least attempt to.

    Luckily there are some people out there that can see through it all. A few of them are fighting back, but the clique of spammers is already well entrenched.

    There are some well known names that should not be representing the industry, as by their very own actions they are destroying the very fabric of it.

    It’s nice to see that some people are calling them out on it from time to time.

    Comment by g1smd — 31st October 2007 @ 6:56 pm
  2. Oh, and yeah, I agree, JC is always fair game.

    Comment by g1smd — 31st October 2007 @ 6:57 pm
  3. In a way this is a “here we go again” situation. We have seen it with links, Diggs, friending and any place on the net where more is better.

    The reality is that many of the A-List and top SEO and SMO folks rose to the top by supporting each other via links, votes, and other methods. People networked, exchanged contact information and used it. And you know what? It was good. Why? Because people rolled-up their sleeves and lots of effort into something they could be proud of. And when the emails and IMs went out it was not really about begging for votes. It was because people were proud of their work and were excited about sharing it.

    Of course time and size changes everything. People see a short-cut or they see dollar signs so they collect email addresses and bug everyone whom they believe can help their cause. Once this happens it becomes a snowballing avalanche and it cannot be stopped.

    All the email from people they have never met becomes akin to being decapitated by a swinging blade that lowers one millimeter every pass. (Happy Halloween) The old skoolers retreat into an inner-sanctum. They create secure lines of communication privy only to the trusted. The gaping void between the experienced and the wanna-be Internet marketer grows. Those on the inside throw-up their hands. Those on the outside grow bitter.

    “All we are is dust in the wind.”

    Comment by SEOinSeattle — 31st October 2007 @ 8:12 pm
  4. Excellent post, Julie. I agree that it seems as if our industry has been getting kind of nasty lately. We’ve certainly had our fair share of angry Sphinn discussions and blog posts pointing our way. Can’t we all just get along? :P

    Comment by Rebecca Kelley — 1st November 2007 @ 1:16 am
  5. Thanks everyone…it would be nice if we could all get along wouldn’t it? Where is the love?

    Comment by Julie Joyce — 1st November 2007 @ 11:22 am
  6. Julie, thanks for pleasantly speaking about the unpleasant. As a newbie, I’ve had good experiences with top SEOs and negative ones. Negative meaning “you don’t exist, you’re not even a fly speck” rather than anything outright nasty. Am beginning to get more involved with social media and I feel at times that social media has become a beacon for narcissists. Dialogue? Teamwork? How can we help each other? Replace with “monologue,” “me, myself and I” and “what can you do for me?” Just feeling a little jaded today.

    Comment by Renee M — 2nd November 2007 @ 10:36 pm
  7. The outright nasties are quite rare luckily, as far as I have seen. The “you don’t exist” ones though, those are almost worse. You have every right to feel jaded but remember that the narcissists are the minority. It just does not always seem that way. There are definitely a few cliques out there that the rest of us will never be asked to join, but that is most likely going to save us a great deal of boredom anyway.

    Comment by Julie Joyce — 3rd November 2007 @ 1:39 pm
  8. As I decided to switch my focus to meeting positive people, bingo, it happened. Yes, you’re so right about the cliques, they’re not worth beating your head against their walls. Thank you and all the SEO Chicks for a blast of fresh air!

    Comment by Renee M — 3rd November 2007 @ 10:16 pm

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